Technical Specialist (Contract Position)

Location: Burnaby, BC, Canada

Department: Systems

Type: Full Time

Min. Experience: Mid Level

Join the Netdigix Team: "Supportive team environment, great Company Culture and competitive Compensation package!"

Netdigix Systems is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Vancouver and the Lower Mainland. 

 

As the Technical Specialist (Contractor), you will be providing a superb customer experience to all our Clients, on-site and from our Network Operations Centre. The role includes troubleshooting our Clients' IT issues and supporting their Microsoft issues and environments including Desktops, Servers, Routers, Switches, Security devices and Client Networks. The ideal candidate will possess great communication skills, be forward thinking, personable, and a self-directed problem-solver. Project Management is a key function of this role which includes documenting, prioritizing, tracking and driving client requirements and technical solutions for small projects.  

 

Is this the right fit for YOU?  

  • 3-5 years of exceptional Client Service experience
  • 3-5 years of Project Management experience
  • 3-5 years providing technical support to users in Microsoft environments with the following skills:
    • Ability to install, configure and troubleshoot
      • Enterprise workstation deployments
      • Small Network Deployments with Cisco ASA, or other network components and setup VPN Tunnels
      • Windows Server, VMWare, and Hyper-V Deployments including with clustering
  • Ability to detect, protect and clean viruses safely from Workstations and Servers
  • Ability to add users and groups in AD and Exchange, and updating files and sharing permissions and setup group policies
  • Strong knowledge of Windows Workstation Support including Microsoft Office and other utilities
  • Microsoft Certified Solutions Associate (MCSA) and Cisco Certified Network Associate (CCNA) is an asset
  • A Bachelor’s Degree, college diploma or equivalent

Contract Position: 

  • Mid September 2019 - Mid January 2020

 






 

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