Windows Technical Specialist

Location: Burnaby, BC, Canada

Department: Systems

Type: Full Time

Min. Experience: Entry Level

Join the Netdigix Team: "Supportive team environment, great Company Culture and competitive Compensation package!"

 

Netdigix Systems is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Vancouver and the Lower Mainland. 

As the Windows Technical Specialist, you will provide technical support for our Microsoft-based systems. Is your middle name trouble shooter, you love problem solving and helping clients resolve their issues? The ideal candidate will possess great communication skills, be forward thinking, personable, and a self-directed problem-solver. Someone who gets excited about solving technical puzzles and above all, you are passionate about handling client incidents, putting out fires, and providing an exceptional client experience.

 

Is this the right fit for you?

  • 3 years of excellent Customer Service experience
  • 1 year of IT help desk experience
  • 1 year of Windows operating systems experience
  • Strong working knowledge of:
    • Windows
    • Active Directory
    • Networking
    • Mail systems
    • Hardware Installations
    • Office 365
  • A passion for technology, innovation, and making a difference
  • Exceptional documentation skills
  • A positive personality and attitude with an eagerness to learn and improve
  • Motivated character who can thrive under pressure
  • Ability to be adaptable, flexible, and a multi-tasker
  • Superior verbal and written communication skills
  • A bachelor’s degree, college diploma or equivalent

What we offer you:

  • A company focused on making a great company culture
  • An opportunity to be rewarded for making a difference in the company 
  • A company that is ever-changing with core principles that are unwavering
  • An opportunity to grow rapidly with the company with a defined career plan
  • A generous compensation package, bonus potential and benefits
  • Variety in the work that is performed in a fast-paced environment
  • A company that is invested in your continuous improvement and growth
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